JC Law

Schedule Your Free Consultation:
Toll Free: (888) JCLaw-10
(888) 525-2910
(443) 709-9999

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JC Law

Schedule Your Free Consultation:
Toll Free: (888) JCLaw-10
(888) 525-2910
(443) 709-9999

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Billing and Collections Specialist – MD Office

Linthicum Heights, MD 21090

(7 Minutes from BWI Airport, 10 miles from Baltimore)

Your responsibilities:

Our everyday assignments are equally challenging, varied, and rewarding. You can expect a typical week to include tasks such as:

  • Billing coverage: This is a standard 40-hour week, but our team is ideally looking for someone who can cover a 12:00pm-8:00pm shift, ideally over weekends as well. Your week could be Wednesday to Sunday (with Monday & Tuesday off) or Thursday to Monday (with Tuesday and Wednesday off) • Client Communication: Serve as a vital point of contact for maintaining and enhancing our commitment to exceptional customer service
  • Collaboration with Legal Teams: Collaborate closely with our attorneys to stay informed about the progress of each client’s case. This includes forecasting and collecting retainer balances for accurate financial management
  • Financial Performance Goals: Strive to achieve both strong financial performance and top-tier customer service according to established weekly and monthly targets
  • Payment Facilitation: Employ innovative strategies to inspire prompt and complete payments from clients
  • Debt Management: Meticulously track and recover outstanding debts through various communication channels, including phone, mail, internet, and in-person interactions
  • Resolution Expertise: Effectively resolve overdue payments and outstanding balances while maintaining a high level of professionalism
  • Transaction Accuracy: Process payments and refunds with precision and attention to detail
  • Billing & Credit Issue Resolution: Address and resolve billing and credit issues promptly to ensure smooth financial transactions
  • Record Keeping: Establish and update client accounts, maintaining accurate records of retainer balances, payments, credits, and collection activities

Your qualifications:

At JC Law, we measure character along with credentials. But for you to contribute immediately to this role; your experience should include:

  • Proven experience in Account Receivable Management or a related field, preferably in the legal industry
  • Exceptional interpersonal skills for effective engagement with attorneys, clients, and management
  • Strong customer service capabilities, including negotiation, conflict resolution, and professional phone conduct
  • Comprehensive understanding of core accounting and finance procedures
  • Familiarity with diverse collection techniques
  • Proficiency in MS Office, accounting software, and billing platforms
  • Demonstrated organizational excellence, adept at prioritization and multitasking
  • Outstanding written and verbal communication abilities, ensuring clear and concise interactions

What we offer:

We understand that the talent market is competitive. We want candidates to see us as the employer of choice based on our value proposition comprised of compensation, resources, and benefits.

  • Compensation:
    • $60,000-$70,000/annually
    • Annual pay raises
  • Resources:
    • Training, mentoring, and co-working alongside a team of experienced attorneys
  • Benefits:
    • Full medical, dental, and vision healthcare plans including an HSA option
    • 100% employer-paid healthcare premiums for individual employees
    • 401K retirement plan with employer match (1.5%) and Profit-Sharing plan
    • 2 weeks PTO and sick time, with the ability to roll over unused PTO
    • Free lunches on Fridays
    • Monthly office awards that include bonus pay

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EEOP Statement:
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties that will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws).